Talk to a neurologist within hours

No. Provider Plexus does not require a referral. You can book a virtual neurology consultation directly without needing approval from your primary care physician. This is one of the key advantages of our telemedicine model — it removes a common barrier that delays care by weeks or months.

Teleneurology is effective for the majority of neurological conditions including:

• Migraines and chronic headaches
• Seizures and epilepsy management
• Neuropathy (numbness, tingling, nerve pain)
• Movement disorders like Parkinson's disease and essential tremor
• Multiple sclerosis monitoring
• Cognitive and memory concerns
• Vertigo and balance disorders
• Chronic back and neck pain
• Post-stroke follow-up care

The American Academy of Neurology endorses teleneurology for these and many other conditions.

A new patient consultation is $300 and includes a 45-minute video visit with a board-certified neurologist plus one month of unlimited follow-up messaging. Follow-up visits are $150 and include a 25-minute video consultation plus one month of messaging. We provide superbills for insurance reimbursement, and most patients receive approximately 70% back from their insurance company.

Provider Plexus operates on a cash-pay model with insurance reimbursement. You pay upfront at the time of your visit, and we provide a superbill (detailed receipt) that you submit to your insurance company for out-of-network reimbursement. Most patients receive approximately 70% of the visit cost back from their insurer. This model allows us to keep wait times short and visits unhurried.

Our average wait time is just 4 hours during business hours. If a neurologist is available when you complete intake, your visit begins immediately. If no one is available right away, you'll be presented with convenient scheduling options to book the earliest open slot. This compares to the national average wait time of 34 days for in-person neurology appointments, and wait times of 3-6 months in many rural and underserved areas. Our telemedicine model eliminates geographic barriers entirely — whether you live in a small town, a rural area, or a busy city with long wait times.

All you need is a smartphone, tablet, or computer with a camera and internet connection. There is no special equipment to purchase and no software to install. If you can make a video call, you can see a neurologist through Provider Plexus. Our platform works directly in your web browser.

Yes, for the majority of neurological conditions. A study published in the journal Neurology found that teleneurology consultations resulted in equivalent diagnostic accuracy and treatment outcomes compared to in-person visits for conditions including headache, epilepsy, multiple sclerosis, and neuromuscular disorders. The neurological exam is primarily observational — speech patterns, facial symmetry, tremor, gait, and cognitive function can all be assessed effectively through video.